Thursday, August 7, 2014

Kanex iAdapt VGA

Kanex iAdapt VGAMy VGA monitor looks great using this adapter, coming from my Early 2011 MBP. That is to say, when it is not displaying periodic jitters and other, similar scan/sync disturbances ranging from almost never to every few seconds.

My HD monitor on the other hand, will -notgo full screen using the sister adapter to this one, coming from my Early 2011 MBP. I could have sworn it had been full screen initially, but I guess that can't really be confirmed. I updated the video drivers with no improvement, and reinstalled the initial BootCamp/Windows drivers with no improvement.

The thing that really hurts, and is the inspiration for the title of the review, is the absolute, z-e-r-o response I have gotten from the Kanex support people, or support person, or support wall poster. I submitted two different, fully documented support requests that included phone information in case their emails weren't getting through.

If this thing cost 4 or 5 bucks, that would be one thing. But it's going on 30 bucks, and for that kind of pocket money, you better produce life signs if need be.

I would never, ever buy anything from this company again, for that reason, and I would suggest that you do not either, since there's no way to guarantee it's going to be smooth sailing out of the box, or you're stuck w/a piece of relatively useless hardware and no one to stand behind it.

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