Their customer service is awesome. I had one issue with a part and they handled it immediate and sent me a replacement without any hassle.
Consideration for Mac and iOS users: The software isn't very Mac or iOS friendly. The only browser that supports seeing all cameras at one time in a grid is IE (because it requires ActiveX...hence Windows only).Wasn't expecting too much at this price point, but I was wrong. First off the casing is solid and looks well constructed, the software on the site and the instruction manual were in English and easy to follow. There are even video examples at the HooToo site. Only problem I had was that I needed to turn of Mac address filtering on my wireless router in order to get it to work wirelessly. If you have an iPhone be sure to get the app that goes with it so you can look at feeds from your phone. Email alerts are a nice feature-sending motion detection pictures that are better than expected.Shortly after delivery, this camera was up, installed, and fully operational in very little time.
Pros:
1. Camera does what it is advertised to do.
2. I'm able to access and configure it on my mac using the safari browser with no need for any additional software.
3. The camera's built in software can be set snap photos and email (or FTP) them upon a motion trigger.
Cons:
1. Mounting arm could be more sturdy, but it does get the job done.
2. Configuration software/menus used for camera settings are functional, but a bit arcane.
Other:
For those unfamiliar with CCTV camera lenses, the included 6mm is a bit more zoomed and narrower than other models with the wider 3.6mm lens like the HT-IP212F:
HooToo® HT-IP212F Outdoor Wired/Wireless Waterproof Network IP Camera, 1/4" CMOS Sensor, M-JPEG Video Format, Built-in 24-LED Illuminators (Night Vision Up To 20 Meters), Embedded IR Filter for Much Real Colors, FTP Image Upload, Motion Detection & Emai...
Get the one that best fits your needs. This camera (with the 6mm lens) is perfect for viewing an area from a distance or for viewing a limited area such as a doorway. It should be noted that after the cam was installed and operational, I had a quick email question for HooToo support, and they got back to me very quickly, during hours that I was not expecting a response (late night, weekend).I've been wanting an outdoor IP cam to watch birds. This camera fit right into our Apple Airport network it was easily set up using Safari. It can't accept passwords with anything other than numbers & letters in them when joining the wireless network. I use Evocam software to serve streams to the internet which was easy using the 'Foscam' preset. I really like this sturdy camera the day and night images are great!Do not buy if you intend to use it with a Mac. However, this is a fine item at an acceptable price for all you non-Macers and the company is cooperative and more.
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