Panasonic PVDV701 MiniDV Digital Palmcorder Camcorder with 3.5" Color LCD Monitor

I purchased this unit because I liked the features and the price was reasonable. It comes with a light that fits in the hot shoe, and a remote control. It has both digital and analog inputs/outputs, and USB & firewire interfaces. However, my experience has not been good. Thirty days after my purchase, I used it for the second time. I noticed a dead spot in the video. I contacted Panasonic Customer Service and they instructed me to send it to the Service Center for repair. Well, as of 4/3/02 they have had it for three weeks and they are still waiting for a part. Worse yet, they said that they are consolidating the Factory Service Centers and it will be 7-10 weeks before a technician is assigned to repair the unit. In my view that is ridiculous. They will not replace the unit. Panasonic seems to be completely comfortable with this absurd repair time. I WOULD STAY AWAY FROM THIS UNIT, and any other Panasonic product unless you can get the retailer to extend their return policy to 60-90 days -in writing.

I bought this camera because it earned Editors' Awards from ... extremely reliable on their reviews. Considering that comparable models from other makers...were priced well above [$], the sub-[$]price was also a significant plus.

I've owned this since March and it has delivered fully in every aspect. Very small yet not too small, it is very light and portable. It shoots great pictures, and contrary to other reviewers here, I haven't had any trouble at all using it in conjunction with my Windows XP PC for editing using Pinnacle Studio 7. Not one problem. In fact, I did some really heavy duty stuff with the PC and the camera delivered with aplomb.

For anyone with average/moderate video needs, I think this camera would be perfect. Highly recommended.

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Nice camera but Windows XP users should be advised that this camera does not support XP drivers and will not work with Windows XP. I wish I had known this prior to purchase. Panasonic says that XP drivers will be ready in early Summer of 2002. We can only hope.

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Mine did. When customer service finally found the unit lost in its repair facility, they were of little or no help in making it right. I have had to have it repaired three times in 6 months. Until I brought my attorney into it, Panasonic was slow to help.

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