Q-See QC448-840-5 8-Channel Surveillance System with 500 GB Hard Drive and 8 Weatherproof Color CCD

After receiving the DVR and cameras I decided to set the system up temporarily so I could configure and test locally and remotely before installing on my third floor. Boy am I glad I did that!!! After 2 days, a new router, and 6 hours of reading all I could get to work was the local viewing on my LAN. 1st problem was that I have Verizon FIOS and the router they provide is trash. It would not let me forward my ports so I could gain access to the DVR from a remote internet connection. So I purchased a new ASUS router. After the new router was installed I was able to get connected on my mobile device, I phone 5, as well as on my local network. Still no remote internet connection. I searched Q-see.com and read everything I could find even searching Google. Nothing helped, I followed everything in could find to get a domain set up and still couldn't get remote access. Now to the 2nd problem, DVR set up instructions. What a disaster and how confusing. Once I called Q-see and talked with a wonderful technical support person, her name was Faith by the way, she had me up and running in minutes. Come to find out, everything sent with the system including the manuals are wrong. Even the software they send you to monitor the DVR has misleading information in it. All in all the system is wonderful. The customer support is wonderful, if you don't mind waiting to get through. But I must warn anyone looking to get this system on the internet to monitor remotely. Don't waste your time with the instructions, once you get the dvr and cameras plugged in, plug the network in and then call them. Hopefully you get someone as knowledgeable as Faith. The technical support will have you running in no time. Hope this helps anyone else from having the same issues I had.

I like the cameras and the ease of hooking them up . I am not very happy because i can not get the remote monitoring to work and it is very frustrating. Every time we go in to change options to connect to the modem they do not work and there is no phone number to call for help. They offer free tech support on the web, but sometimes you need to talk to someone in order to get things resolved.

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After reciving the unit i went to table test the unit to make sure all camera's and cords worked. The sytem is set up out of the box to a high resolution screen setting so when i tried to hook up using a vga cord it would not display so i call customer service to be put on hold for a hour before being hung up on called back one more hour on hold. I had to rewire system to work from rca cords to get screen to work long enough to get into system and reset screen setting to lower res to work on my monitor. Now one week into use the hard drive has froze 3 diff times in a week. keeps my screen locked onto old pictures until i reboot dvr. Amazon is sending a replacement but i would not buy this one again and if this new unit does the same i will be sending all of it back. It would not be fun to take down 8 camera's 1000 feet of wires and 2 days worth of work becouse of cheap china junk. No where in discription does it say comes with wires for camera so i ordered 8 150 foot cords only to have cords in the box Buyer beware of this unit. will keep fingers crossed that the new hard drive does not freeze up also.

UPDATE: replacement unit arrived as i was only going to swith out hard drives as the one i bought freezes all the time. I hook up new hard drive only to have it in constant spin mode once its powered up it makes a loud spinning noise like a bad hard drive in search mode. Amazon has no link for replacing a replaced order. So stuck with a piece of s*** that freezes as i sent back the replacement order. Beware of this cheap china unit.

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We ordered this system a few months ago and we have been VERY happy with it. My husband had no trouble setting up the cameras and networking them. The picture quality is pretty good, not perfect, but enough if you are using it to monitor children on the other end of the house or your home when you are not there.

My only real complaint about this product is the software. The software on the DVR is ok it takes some getting used to the different areas should be labeled more clearly so you can find what you want, but it's not that bad. The real problem is the software for iOS. One of the main reason I got this was because you could monitor your cameras from your iPhone or iPad.

Unfortunately the iOS apps are complete crap. They crash constantly, and half of the functions do not even work. For example, taking a photo doesn't work. It DID work for my husband on his iPhone4 until he upgraded to iOS 6 and then he couldn't even do it any more. On the iPhone you can only watch 4 cameras at a time, understandably because of the screen size, but the quality isn't quite as nice as if you are watching it from the monitor hooked up to the DVR. iPad can show all cameras, but it crashes quite a bit.

But, honestly, for the price I got this for (it was a daily deal) and aside from the iOS app problems this works wonderfully. I'm very glad we invested in this.

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In a rural area with no street lights and many minutes away from the nearest police, this gave me the eyes I needed to see what is around my house day and night.

Easy setup and operation. Has worked well even at winter temps below zero degrees.

I patched the video output into the TV antenna system, which is wired to every room and TV int he house using a Video to RF Converter. (Dynex RF Modulator) Now all I have to do is switch any TV to AIR CH 4 and I can view the 8 cameras. See who is knocking at the door or coming up the driveway without getting off of the couch!

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