DEFENDER 21005 Ultra Resolution Outdoor Security Cameras

I have a SVAT video surveillance system. The cameras that came with the system worked good but it was hard to identify someone unless they were standing on a pre-marked spot with their name in a string around their neck.

I looked on the internet for a better camera that would not put me in the poor house, and I settled on this one.

After it came, I put it on a portable mount and played with it for several days. I must say that I was impressed.

The color is a good as any portable video camera that I have ever owned. The night vision is great. It might not illuminate someone in dark clothing at 100 feet but it does show movement in lighter clothing well beyond 75 feet.

It is now permanently installed watching one of my entry doors. It hasn't caught any suspicious activity as of this writing, but I am sure if it does, we will be able to identify who it is.

I purchased a $700 8-camera system from Defender 2 years ago and installed it myself during new home construction. It has worked fine, but I never thought the 420TVL cameras looked as good in real life as they looked on the Defender website. I just ordered 2 of the 21005 cameras to upgrade to 600TVL. The problem is the new cameras use a totally different connection than the old ones, which is not clear at all here or on the Defender website. Worse, there is no way to contact anyone there for assistance or to see if an adapter is available. I found a telephone number, but it is never answered. When I filled out the online customer service form and submitted it, I received a "page not found" error. I got the same result when I clicked on the "Live Chat" button.

I cannot recommend any company that works so hard to avoid customer contact. I am returning these 2 cameras and when the original system needs replacement I will not consider Defender again.

Amazon is a great company to deal with, so I know there won't be any problem with a return, but Amazon should consider dropping Defender products until they do a much better job with their non-existent customer support.

Buy DEFENDER 21005 Ultra Resolution Outdoor Security Cameras Now

I purchased this camera for two reasons, Amazon's price was way below the manufactures price and because I wanted a middle of the road unit. I would not consider this a high end unit but it is a LOT better than their bottom of the line units. Works well at night. Well it's just my luck; the camera quit sending a color image after a week of use. S**h happens and I do not want to give this manufacture a bad review because of one camera not working. I have 4 more of the same cameras and they are working fine. Good resolution and night time viewing.

Read Best Reviews of DEFENDER 21005 Ultra Resolution Outdoor Security Cameras Here

(Copied from http://www.amazon.com/DEFENDER-21006-Resolution-Outdoor-Security/product-reviews/B007ULV8I0/ref=dp_top_cm_cr_acr_txt?ie=UTF8&showViewpoints=1, my review of the 4-pack)

Installed a set in the front yard (the hard part is determining best location) connected to a video server (http://www.amazon.com/IP-Network-Server-Broadcast-without/dp/B000HBVTCA) and running 'motion' on my Linux server and liked the results so much that I bought another set (and another video server) for the back/side yards. The daylight color looks quite good, the nighttime black/white IR is also sharp (for about 25') and then fuzzy but recognizable shapes (cat v human) until about 50'. I liked the idea of no moving parts (i.e., less chance of breakage) so choose the Defender brand. I'm glad I did, they are metal (no plastic) and fill solid, hide the cord and perform well for my needs.

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I ordered this camera to replace an older and much smaller bullet camera that doesn't have IR lighting. The Defender camera has excellent video quality and appears to be built to last. Excellent weather resistant design. For my particular application, I had two problems with it. First, it's big, much bigger than my old bullet camera. Second, it only adjusts left/right and up/down. You can't rotate the camera (and the image) independently if you need to mount it upside down. If these two things don't affect you, you will probably like this camera.

Update 16 Nov 2012 -See photos under the "View and share related images" link near top of page.

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